Location: Client Dashboard > SMS tab
1. Start by typing the message
Or Select a Template.
2. Now choose the Phone Number that this SMS text message will send from.
3. Now choose the Phone Number that this SMS text message will send to.
Messages sent, as well as any messages received from the contact, will then display on the conversation history.
- A client replied to my SMS text message but I don't see it.
- This most likely means that there are duplicate contact files linked with your Twilio account, that have the same mobile phone number. The system will add the reply to the contact record that was most recently sent an SMS text message.