Adding attachments to email templates

Documents or other files can be attached to email templates. Each time the email template is sent, the attached file will be sent along with it.

This article includes the following topics:

• Uploading files to your CRM
• Attaching files to your email template

Uploading files to your CRM

1. From the Files tab, click Upload A New File.
   This will bring you to the Upload A New File page.
   
2. Do the following:
   • FTP Server: If you have not added any FTP Servers, you will only have the option to upload to System Storage.
   • File Type: Document, Image, Misc, Video.
   • Browse for the file: Locate the file on your computer.
   • Name / Alias of File: Give the file a name.
     

     NOTE
     To upload multiple files at once, click the Add Another button on the right side of the screen.

3. Once finished, click Upload.

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Attaching files to your email template

1. From the E-Marketing tab, click one of the following:
   • Create Email Template; or
   • Click the icon next to the email you want to edit.

     NOTE
     If creating an email template for the first time, you will be required to click Save Design before adding attachments.

     
     
2. Type the name of the file that you uploaded to the Files tab.
3. Click on the search result to add the attachment.
   
   The file is now attached to your Email Template. (Click the icon to remove it.)
   
4. Once finished, click Save Design.

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